Advanced operations management for Queensland Police at G20 Summit
Industry
Public Safety, Community, Justice
Service
Technology Services, Project Management
Client background
The challenge
Our approach
We designed a new operations management system, to provide enhanced coordination and real-time situational awareness, including:
- the location of all visiting dignitaries
- the security status of all event venues
- the schedule of all security activities
- key events that were unfolding
- security incidents
- activity logs
We configured a new equipment tracking system for comprehensive asset tracking, aligned with new logistics processes to streamline equipment collections and returns at shift changeover.
We identified requirements and helped the QPS to procure a new social media intelligence (SOCMINT) solution. This innovative solution became the most advanced SOCMINT solution used in Australian policing.
Outcomes and benefits
- Enhanced effectiveness
The world-leading operations management system transformed the QPS’s effectiveness and ability to respond. - Streamlined tracking
The new equipment tracking system and processes were highly successful, with virtually no waiting time for the thousands of officers to collect or return equipment.
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