WordPress WooCommerce Themes

Success Stories

Strategic and tech roadmap for global impact

Industry
Community

Service
 Organisational Strategy, Technology Services

Client background

GIVIT is an organisation that facilitates generous people to give goods, services and time to people in need in Australia, at the right time when people need it most.

GIVIT has had extraordinary growth in the 11 years they have been operating, going from a website and 15 charities on board in Brisbane in 2009, to working with almost 4000 charity organisations with 3,494,552 items donated, and expanding the team nationally in 2020.

The challenge

GIVIT was looking for a way to support this growth and their goal to use technology to make giving easy. This means GIVIT needed a clear articulation of their strategic intent, and a strong understanding of their current technology platform both operationally and externally to make the right decisions and investments in the future.

Bdna was called upon to provide strategic and technology advisory expertise.

Our approach

Bdna facilitated a workshop with GIVIT leaders and Board members to clarify and align the team around their strategy, including understanding who their customers and competitors are, drafting a mission statement and actions to bring the broader team on the journey. Bdna provided further advice following the workshop as GIVIT documented their strategy.

A second workshop focused on the technology pillar of the strategy with bdna providing the knowledge and expertice enabling the team to build a prioritised roadmap over three time horizons.

Outcomes and benefits

The GIVIT team are aligned around a clearly articulated 2021-2025 strategy on a page successfully presented to the board.

The team also now has a strong understanding of the technology decisions needed to enable their goal of growing the platform, enabling efficiences and building a foundation for global giving. GIVIT are now well placed to make foundational decisions on technical investment.

 

Related Success Stories

Comments are closed

Follow us

@ bdna Group | All rights reserved | Privacy Policy
Eugene Brink
Chief Delivery Officer
Linkedin

An advocate for technology and innovation, Eugene has extensive experience in analysing, designing, and delivering enterprise solutions in complex environments.

With a background in State and Federal Government, he’s recognised for bridging the gap between technical and business needs, driven by a belief that anything is achievable with the right approach.

As bdna’s Chief Delivery Officer, Eugene leads delivery excellence, creating impactful solutions for a safer, healthier future.

Leigh Johnston
Chief Commercial Officer

Linkedin

With over 20 years of experience in business consulting and development across the UK and Australia, Leigh has guided clients from diverse industries in adopting best-practice tools and strategies to gain a competitive edge.
 
As bdna’s Chief Commercial Officer, she leads enterprise business development and customer relationship management, driving improvements in business performance and sales effectiveness.
 
Her approach has consistently helped clients boost market share, enhance customer satisfaction, and increase employee engagement.

Henry Vesander
Chief Product Officer

Linkedin

Henry combines a passion for technology with extensive experience in product management, customer success, and channel management.
 
Trusted to drive growth and digital transformation, he has a strong track record in developing innovative products and go-to-market strategies.

As bdna’s Chief Product Officer, Henry leads our product vision, focusing on our SaaS Public Safety Suite to ensure we meet—and exceed—the evolving needs of our clients, ensuring we deliver maximum value through strategic innovation.

Karyn Smith
Chief Operating Officer

Linkedin

With over 30 years of international, cross-industry experience, Karyn excels in strategic planning, organisational transformation, and performance improvement.
 
As bdna’s Chief Operating Officer, she oversees people, brand, and finances, keeping the company humming, healthy, and happy. Known for her dynamic leadership and strong communication skills, Karyn motivates and empowers teams to deliver sustainable, impactful results.
 
Passionate about making a difference, she focuses on not only achieving outcomes but also ensuring they’re delivered with care and respect for those involved.

Marty Wauchope
Chief Technology Officer

Linkedin

A founding member of bdna, Marty brings over 30 years of global consulting experience across public safety, utilities, mining, construction, eHealth, and commercial sectors.

As bdna’s Chief Technology Officer, he focusses on risk management, information security, and technology compliance to ensure bdna remains safe and resilient.

Known for delivering high-quality, transformative outcomes, Marty uses his deep industry knowledge to drive impactful solutions that help our clients navigate complex challenges with confidence.

Ryan Sheppard
Chief Executive Officer
Linkedin

Ryan, CO-founder and CEO of bdna, brings over three decades of leadership experience in commercial and public sectors across Australia and globally.

Known for spearheading large-scale transformation initiatives, he actively drives bdna’s vision while fostering a culture of mentorship and innovation.

With a strategic focus on sustainable growth, Ryan collaborates across industries, including health, law enforcement, and nonprofits, to deliver impact-driven results.