Transforming ICT for expanded mental health services
Industry
Community, Health
Service
Technology Services, Organisational Strategy, Change Management
Client background
Change Futures is a registered charity and psychology practice that provides accessible mental health services to vulnerable members of the community, as well as supporting the development of upcoming psychologists.
The challenge
Our approach
Bdna conducted a review of the Change Futures ICT environment providing a list of recommendations to efficiently prepare Change Futures for their expansion.
We then provided the knowledge and expertise to implement the recommendations in a rapid, collaborative and controlled way.
Outcomes and benefits
Change Futures have streamlined their referral and reporting processes and systems.
Automation of data entry and reports has enabled Change Futures to focus more on service and client outcomes.
The changes have given Change Futures the ability to efficiently train more upcoming psychologists as the organisation continues to grow.
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